Privacy Policy



Effective Date: 05/01/2025

At Flexology Physical Therapy & Pilates, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information

when you interact with our website, clinic, or studio—whether you're booking a session, signing up for updates, or participating in a class.

What We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Health-related intake information (if booking a PT session)

  • Payment and scheduling information

  • Website activity (via cookies or analytics tools)

How We Use Your Information

We use your information to:

  • Schedule appointments or classes

  • Send reminders and updates (via email and SMS)

  • Share educational resources, promotions, or studio announcements

  • Improve our offerings and personalize your experience

Third-Party Platforms
We securely use:

  • MindBody to manage appointment scheduling and SMS reminders

  • Klaviyo to send email newsletters and updates

These platforms store data on our behalf but do not sell or share your information.

Opt-Out Options

You may opt out of:

  • Marketing emails by clicking "Unsubscribe" at the bottom of any email

  • SMS reminders by replying STOP to any message

Please note: opting out of transactional emails or texts (like appointment reminders) may affect your ability to receive important updates.

Your Rights

You can request to access, update, or delete your personal information by contacting us at [insert email].

Cookies

Our website may use cookies to enhance your experience and track usage analytics. You can adjust your browser settings to disable cookies.